Privacy policy
Last updated: January 2026
(previously updated June 15, 2025)
This Privacy Policy describes how SPKTRL (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from spktrl-paris.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
SPKTRL is a France-based company operating primarily within the European Union. This Privacy Policy is intended to comply with the EU General Data Protection Regulation (GDPR), the French Data Protection Act (Loi Informatique et Libertés), and applicable ePrivacy rules.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can reasonably be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
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Contact details including your name, address, phone number, and email.
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Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information including your username, password, and other information used for account security purposes.
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Customer support information including the information you choose to include in communications with us.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.d
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
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Companies who support our Site and Services, such as Shopify.
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Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
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When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.
How We Use Your Personal Information
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Providing Products and Services.
We use your personal information to provide you with the Services in order to perform our contract with you, including to process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns, and provide related customer services, in accordance with Article 6(1)(b) GDPR. We may also enable certain Shopify features that you choose to use (such as accelerated checkout or account-related services). Where you voluntarily use such features, Shopify may process your personal information in accordance with its own privacy policies. In those cases, Shopify acts as an independent data controller for that processing. -
Marketing and Advertising. We may use your personal information to send marketing communications where you have given your consent. You may withdraw your consent at any time.
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Security and Fraud Prevention. We use your personal information to detect, investigate, and take action regarding possible fraudulent, illegal, or malicious activity, and to maintain the security of our Services. Where applicable, this processing is based on our legitimate interests in keeping our website and users secure, in accordance with Article 6(1)(f) GDPR.
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Communicating with You and Service Improvement.
We use your personal information to provide customer support and improve our Services, based on our legitimate interests.
SPKTRL does not engage in automated decision-making or profiling that produces legal or similarly significant effects.
Cookies
Like many websites, we use cookies and similar technologies on our Site. We use strictly necessary cookies to operate the Site. Other cookies, including analytics or marketing cookies, are used only where you have provided prior consent through our cookie consent tool.
You may manage or withdraw your cookie preferences at any time. Please note that disabling certain cookies may affect the availability or functionality of some features of the Services.
For more information about the cookies used in connection with Shopify-powered stores, you can consult Shopify’s cookie policy.
https://www.shopify.com/legal/cookies.
How We Disclose Personal Information
We may disclose personal information to third parties who perform services on our behalf, such as payment processing, IT services, data hosting, fulfillment, shipping, and customer support. These service providers process personal information only in accordance with our instructions and applicable data protection laws.
We may also disclose personal information where required to comply with legal obligations, respond to lawful requests from public authorities, enforce our terms, or protect the rights, property, or security of SPKTRL, our users, or others.
In certain circumstances, we may disclose personal information in connection with a business transaction, such as a merger, acquisition, or restructuring.
Where you choose to use third-party features or integrations, or otherwise direct us to share personal information, we will do so in accordance with your instructions and applicable law.
We do not sell personal information.
Third Party Websites and Links
Our Site may provide links to websites or platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other applicable terms. We are not responsible for the privacy or security practices of such third parties, and our inclusion of links does not imply any endorsement of their content or operators.
Children's Data
The Services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children.
Security and Retention of Your Information
We implement reasonable technical and organisational measures appropriate to the nature of the personal information we process and to our size and activities. However, no security measures are perfect, and we cannot guarantee absolute security. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required for these purposes, it is deleted or anonymised.
Your Rights
Depending on your location, you may have rights under applicable data protection laws, including the right to access, correct, or delete your personal information, to restrict or object to certain processing, to data portability where applicable, and to withdraw consent at any time.
You may exercise these rights by contacting us using the details below. We may need to verify your identity before responding to your request. You also have the right to lodge a complaint with a supervisory authority. In France, this is the CNIL.
Where we send marketing communications based on your consent, you may opt out at any time by using the unsubscribe link included in our emails. We may continue to send non-promotional communications related to your account or orders.
International Users
Some of our service providers may process personal information outside the European Union. Where this occurs, we rely on appropriate safeguards, such as the European Commission’s Standard Contractual Clauses or adequacy decisions, to ensure an appropriate level of protection for your personal information.
Contact
If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your rights under applicable data protection laws, you may contact us at:
SPKTRL
29 Rue Danielle Casanova
75001 Paris, France
For the purposes of applicable data protection law, SPKTRL is the data controller of your personal information.